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© All Rights Reserved. ApplyBlast.com
Azelis
The ITSM Process and Quality Analyst ensures compliance with ITIL processes, SOPs, SLAs, and contractual quality standards through regular audits of incidents, service requests, and changes. The role involves reviewing ticket lifecycles for proper categorization and documentation, conducting Root Cause Analysis, and driving Continual Service Improvement initiatives. Additionally, the analyst supports quality training for L1/L2 teams and collaborates with cross-functional teams to enhance service delivery processes.
Headquarters
Antwerp, Flanders, Belgium
Company Size
1001-5000 employees
Founded
2001
Azelis is a fully integrated and innovative solutions provider, with wide-ranging expertise in the the supply and distribution of speciality chemicals and food ingredients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Azelis.
Azelis didn’t post a salary, so this is our estimate from similar listings.
41% below the average for this role