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Altera
The ITSM Operations Lead drives operational efficiency, governance, and strategy for the IT Service Management ecosystem by leading the adoption of ITIL best practices. This role involves managing major incidents, conducting root cause analyses, and overseeing change enablement to optimize service delivery and reduce resolution times. The position requires close collaboration with cross-functional teams and service desk analysts to maintain system availability and ensure continuous service improvement.
Headquarters
San Jose, California, United States
Company Size
1001-5000 employees
Founded
1983
Altera empowers innovators with scalable FPGA and SoC solutions, spanning high-performance to power- and cost-optimized devices. These devices are designed for cloud, network, and edge applications, enabling flexible acceleration and deployment. The company positions itself as a catalyst for innovation, providing adaptable hardware platforms for diverse workloads. Altera’s mission is to accelerate innovators by delivering versatile programmable logic solutions.
Altera didn’t post a salary, so this is our estimate from similar listings.