ITSM Process and Support Manager
Accelleron(3 months ago)
About this role
The ITSM Process and Support Manager at Accelleron plays a vital role within the ITSM Team, focusing on managing the ITSM platform and processes while adhering to ITIL best practices. This position is responsible for maintaining service stability and enhancing user satisfaction by collaborating closely with various technical and business teams in a dynamic international environment.
Required Skills
- ITIL Management
- Microsoft Power
- Problem Solving
- Service Request Management
- Incident Management
Qualifications
- Bachelor’s Degree in Information Technology
- ITIL V4 Certification
About Accelleron
accelleron.comAt Accelleron, we continuously innovate to deliver turbocharging, fuel injection, and digital technologies that accelerate sustainability at sea, on land and beyond.
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