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© All Rights Reserved. ApplyBlast.com
RTX
The ITSM Request and Backlog Management Analyst supports daily IT service management outcomes, focusing on incident, request, and service level processes to ensure operational efficiency and SLA compliance. The role involves triaging and prioritizing tickets, monitoring performance metrics, and driving continuous improvement through data‑driven analysis and stakeholder collaboration.
Headquarters
Arlington, Virginia, United States
Company Size
10001+ employees
Founded
2020
At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RTX.
RTX didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
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