ITSM Service and Configuration Manager
Planet(2 months ago)
About this role
Planet is a payments technology company focused on creating seamless, secure commerce experiences for merchants in Retail and Hospitality. The ITSM Service & Configuration Manager will lead governance of IT services and the Configuration Management Database (CMDB) across the enterprise to ensure accurate configuration items and service mappings. The role supports incident resolution, change control, risk mitigation, and audit compliance within a regulated financial services environment.
Required Skills
- Configuration Management
- CMDB
- ServiceNow
- ITIL
- Change Management
- Incident Management
- Problem Management
- Cloud Platforms
- Service Mapping
- Data Governance
+3 more
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or Engineering
- ITIL Foundation
- ITIL Managing Professional
- ServiceNow CMDB Administrator
- ServiceNow Discovery Certification
About Planet
weareplanet.comA flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
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