IVR & Cyara Automation Tester - R01558506
Brillio
About this role
The Automation Test Engineer – Amazon Connect, IVR, Cyara role focuses on ensuring the reliability and performance of contact center solutions built on Amazon Connect and related technologies. The position centers on designing, developing, and executing automated tests for IVR and voice interactions using Cyara and other tools. The engineer also manages test assets, reporting, and documentation while collaborating closely with QA, development, and product teams. This role supports continuous improvement of testing processes and integration within a CI/CD environment.
Skills
Qualifications
About Brillio
brillio.comBrillio is a global digital transformation and technology consulting firm that helps enterprises modernize operations and accelerate growth using data, cloud, AI, and engineering capabilities. It provides end-to-end services—from data ingestion and transformation to advanced analytics, visualization, cloud migration, custom software engineering, and digital customer experiences. Founded in 2014 and headquartered in the U.S. with operations across the US, UK, Canada, India and Mexico, Brillio serves large enterprises across industries with strategic consulting and implementation. Clients rely on Brillio for its domain expertise, partnerships with leading technology vendors, and focus on delivering measurable business outcomes.
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About Brillio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Brillio.
Salary
$114k – $155k
per year