IVR & Cyara Automation Tester - R01558506
Brillio(2 months ago)
About this role
The Automation Test Engineer – Amazon Connect, IVR, Cyara role focuses on ensuring the reliability and performance of contact center solutions built on Amazon Connect and related technologies. The position centers on designing, developing, and executing automated tests for IVR and voice interactions using Cyara and other tools. The engineer also manages test assets, reporting, and documentation while collaborating closely with QA, development, and product teams. This role supports continuous improvement of testing processes and integration within a CI/CD environment.
Required Skills
- Test Automation
- Amazon Connect
- IVR Testing
- Cyara Testing
- Performance Testing
- API Testing
- Postman Usage
- Test Case Management
- Defect Tracking
- QTest Usage
+10 more
Qualifications
- Certifications in software testing or QA
About Brillio
brillio.comBrillio is a global digital transformation and technology consulting firm that helps enterprises modernize operations and accelerate growth using data, cloud, AI, and engineering capabilities. It provides end-to-end services—from data ingestion and transformation to advanced analytics, visualization, cloud migration, custom software engineering, and digital customer experiences. Founded in 2014 and headquartered in the U.S. with operations across the US, UK, Canada, India and Mexico, Brillio serves large enterprises across industries with strategic consulting and implementation. Clients rely on Brillio for its domain expertise, partnerships with leading technology vendors, and focus on delivering measurable business outcomes.