Japanese Customer Service Expert
Welocalize(1 month ago)
About this role
This freelance role supports Welo Data’s AI projects by leveraging Japanese language expertise and extensive customer service experience. The contributor will work on a short-term project evaluating and refining AI-generated content to enhance an AI model. The position is fully remote with flexible hours over a 4-week period. It is part of Welo Data’s global AI data initiatives in collaboration with Welocalize.
Required Skills
- AI Evaluation
- Content Editing
- Prompt Engineering
- Dialogue Writing
- Quality Improvement
- Customer Service
- Written Communication
- Grammar Review
- Preference Ranking
- Text Optimization
About Welocalize
welocalize.comNew Relic is a cloud-based observability platform that helps software teams instrument, monitor, and troubleshoot applications and infrastructure. It ingests metrics, logs, traces, and events to deliver APM, infrastructure monitoring, distributed tracing, real user (browser/mobile) monitoring, synthetic checks, alerting, and dashboards. The platform emphasizes easy instrumentation, rich analytics, and extensive integrations across cloud providers and services to speed root-cause analysis and incident response. Organizations use New Relic to correlate telemetry, optimize performance, and improve reliability and customer experience.
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