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© All Rights Reserved. ApplyBlast.com
The One 23 Group
This role serves in an advanced service desk capacity within the Global Support Center at DeCA Headquarters, delivering elevated technical support to personnel across commissaries and headquarters worldwide. The position involves handling complex troubleshooting calls, investigating difficult incidents escalated from Tier 1, and conducting advanced remote diagnostic sessions. The specialist focuses on resolving software, operating system, network, and business application incidents remotely while ensuring proper ticket categorization and coordination with specialized engineering groups.
Company Size
1-10 employees
The One 23 Group is a federal technology company that delivers advanced digital engineering, AI-enabled operations, and infrastructure modernization for the Defense, Intelligence, and Civilian sectors. Its capabilities include operational intelligence, secure digital engineering with zero trust and cloud security, and infrastructure deployment and sustainment. The company partners with federal clients to drive mission-ready outcomes and operational advantage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The One 23 Group.
The One 23 Group didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role