ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Jr. End User Support Analyst at ZOLL Medical Corporation - ApplyBlast

Jr. End User Support Analyst

ZOLL Medical Corporation

4 months ago

Deerfield, Wisconsin

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The End User Services Analyst at ZOLL provides front-line technical support for hardware, software, and identity access issues across multiple channels. This role involves troubleshooting end-user devices, managing support tickets using ITIL methodologies, and collaborating with IT and Security teams to ensure service restoration.

Responsibilities

Deliver timely technical support for hardware and software issues
Manage and escalate support tickets within ITIL framework
Troubleshoot end-user devices including laptops and mobile phones
Collaborate with security teams for root cause analysis
Maintain accurate documentation of support procedures and incidents

Skills

Qualifications

High School DiplomaITIL CertificationCompTIA+ CertificationMicrosoft CertificationHDI Certification

About ZOLL Medical Corporation

zoll.com

Headquarters

Chelmsford, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1983

View Profile

ZOLL Medical Corporation develops and markets medical devices and software solutions for emergency, critical, and acute care, including defibrillators, automated CPR devices, ventilators, AEDs, and cardiac management technologies. The company serves a broad range of customers including first responders, EMS and fire departments, hospitals, military, and lay rescuers. ZOLL also provides software and data solutions to help improve patient outcomes across the care continuum.