Southern California Pipe Trades Administrative Corporation
The Junior Customer Service Agent provides primary point‑of‑contact support to customers via phone, email, and in‑person interactions, delivering accurate benefits information and resolving issues. The role involves maintaining detailed records, collaborating with colleagues, and participating in ongoing training to ensure high‑quality service.
Headquarters
Los Angeles, California, United States
Company Size
51-200 employees
Founded
1951
The Southern California Pipe Trades Administrative Corporation (SCPTAC) administers comprehensive benefit programs for workers in the plumbing and pipefitting industry in Southern California under Collective Bargaining Agreements between District Council No. 16 and participating employers. Its trust funds include Health & Welfare, Vacation & Holiday, Pensioners & Surviving Spouses Health, Defined Contribution, Retirement, and Christmas Bonus Funds, jointly managed by a Board of Union and Employer Trustees. SCPTAC's website provides members and employers with access to plan resources, forms and documents, life event guidance, and a learning center with FAQs and news.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Southern California Pipe Trades Administrative Corporation.