Junior Customer Service Manager (m/w/d) - BPO Steering
ABOUT YOU SE & Co. KG
About this role
A Junior Customer Service Manager at ABOUT YOU plays a key role in optimizing and managing external service providers, primarily focusing on customer service processes. The position involves process improvement, partner collaboration, and strategic development within the E-Commerce sector, based in Hamburg.
Skills
About ABOUT YOU SE & Co. KG
aboutyou.comABOUT YOU is an online fashion retailer and marketplace offering clothing, shoes and accessories from over 500 international brands. It sells directly to consumers across multiple European markets with fast (often free) delivery and a 30‑day return policy. The company emphasizes a personalized shopping experience via its website and apps, combining curated product selection, data‑driven recommendations and integrated checkout and fulfillment services.
About ABOUT YOU SE & Co. KG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ABOUT YOU SE & Co. KG.
Salary
$59k – $79k
per year
More jobs at ABOUT YOU SE & Co. KG
Product Developer EDITED (m/f/d) – Temporary (Parental Leave Cover)
ABOUT YOU SE & Co. KG
Teamlead Product (m/f/d) - Product Sorting - onsite in Hamburg
ABOUT YOU SE & Co. KG
Teamlead Product (m/f/d) - Search Engine - Onsite in Hamburg
ABOUT YOU SE & Co. KG
Senior Data Analyst (m/f/d) - Recommendation - onsite in Hamburg or Berlin
ABOUT YOU SE & Co. KG
Similar Jobs
Junior Floor Manager (m/w/d)
westwing
Junior Manager Customer Service Operations / Salesforce (m/w/d)
puc
Junior Fuhrparkleitung (m/w/d)
roadsurfer
Junior Online Marketing Manager 100% (m/w/d)
SEKO Logistics
Junior Operations Manager (m/w/d) Customer Service
AppleTree Prep
Customer Service Manager E-Commerce (m/w/d) - Hamburg
Altatec