Junior Customer Technical Support Officer
Playtech
About this role
A Junior Customer Technical Support Officer at Playtech Sports is the first point of contact for customers, providing initial technical support and troubleshooting for software, hardware, and network issues. The role involves documenting interactions, escalating complex problems, and contributing to customer satisfaction and knowledge base improvements.
Skills
About Playtech
playtech.comPlaytech is a leading technology company serving the gambling industry with over 25 years of experience delivering software and services to operators worldwide. Its offerings include an omni-channel platform and content portfolio—casino and live-dealer games, poker, bingo, sports betting—alongside player management, payments, risk and CRM/trading solutions. Playtech supports regulated operators across multiple jurisdictions, focusing on scalable, compliant platforms, rich game content and data-driven tools to boost player engagement and revenue.
About Playtech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$38k – $42k
per year