Junior Knowledge Manager (m/w/d)
Scalable GmbH
About this role
A Knowledge Manager at Scalable Capital supports the Client Success team by creating content for FAQs, chatbots, and customer service teams. The role involves anticipating customer inquiries, analyzing processes, and optimizing internal knowledge systems.
Skills
About Scalable GmbH
scalable.capitalScalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.
About Scalable GmbH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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