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© All Rights Reserved. ApplyBlast.com
North State Stone
The Junior Remote Support Technician provides Tier I and developing Tier II remote IT support to end users, troubleshooting common hardware and software issues using remote access tools. The role involves documenting all work in ServiceNow, meeting service level agreements, and escalating complex incidents with clear handoff documentation. This position requires excellent customer service and collaboration with senior technicians to resolve user issues in an enterprise Windows environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North State Stone.
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