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ASM Research
The Service Desk Customer Service Representative serves as the primary point of contact for end-user IT issues, requests, and inquiries. This role requires strong technical troubleshooting skills and customer service excellence to manage incidents in alignment with defined service level agreements. The position involves providing Tier 1 support, maintaining ticketing systems, and assisting users with various enterprise IT services and technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role