Endava
The Junior Service Desk Agent provides first-level technical support to clients and users through inbound voice calls, troubleshooting IT incidents, and resolving issues efficiently. This onsite role in Hartford, CT, requires flexibility for rotating shifts and a mandatory four-week training period starting November 2nd. The position focuses on delivering professional customer service while adhering to strict security and operational procedures.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
2000
Endava is a next-generation technology services company that combines world-class engineering, AI-native delivery and deep industry expertise to help organizations accelerate growth and shape the future with intelligence. It partners with clients from ideation through production to build tailored digital products, modernize platforms, and scale cloud, data and automation initiatives that solve complex business challenges. Endava emphasizes pragmatic, outcome-driven transformation—augmenting human and machine intelligence to deliver lasting impact across industries and regions. Founded in 2000, it serves global customers with consulting, software engineering and managed services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Endava.