Junior Service Desk Technician

DYOPATH(21 days ago)

Waddell, ArizonaOnsiteFull TimeJunior$30,000 - $30,000IT Support

About this role

DYOPATH is hiring a Junior Service Desk Technician to be the first point of contact for customer IT support in Waddell, Arizona. The role focuses on providing frontline assistance and helping maintain smooth day-to-day technology operations while building a foundation for a career in IT. This is an onsite position with variable shift start times.

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Required Skills

Customer Service
Technical Support
Ticketing
Windows OS
Troubleshooting
Documentation
SOP Adherence
Email Support
Phone Support
Asset Tracking

+2 more

Qualifications

High School Diploma
GED

About DYOPATH

dyopath.com

Sucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.