Service Desk Level 1 Analyst (Mexico)
DYOPATH
About this role
DYOPATH is seeking a Service Desk Level 1 Analyst to provide technical support via phone, email, and chat. The role involves resolving issues related to desktop, laptop, printer, mobile device, software, and basic network problems, ensuring customer satisfaction, and participating in training and special projects.
Skills
Qualifications
About DYOPATH
dyopath.comSucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.
Recent company news
Business WireDYOPATH: Sandler Top Cybersecurity Provider
Nov 11, 2024
Smart Business DealmakersDYOPATH CEO Rob Koch Offers His Sell-Side M&A Perspective
Nov 24, 2021
MSSP AlertMSP-MSSP Merger: Dyonyx, Single Path form Dyopath -
Mar 6, 2020
Patch40 IT Employees At Firm Hired By Northwell Health To Be Laid Off: NYS
Jan 5, 2023
Business WireDYOPATH Introduces DYOSPHERE: Elevate Your IT Maturity
Aug 1, 2024
About DYOPATH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DYOPATH.
Salary
$85k – $102k
per year
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