Nebula
The Junior Software Support Engineer at 1Nebula supports the suite of products and projects within the Nebula group, focusing on maintaining low issue resolution times and high customer service levels. This role involves managing the L1 Service Desk queue, resolving tickets, and performing effective triage to reduce escalations. The position also requires building a knowledge base, reporting on operations, and participating in a rotational standby schedule.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2017
Nebula is an indie streaming platform that hosts smart, thoughtful videos, podcasts, and online classes from independent creators. It offers original and exclusive channels and episodes across categories like science, history, culture, fiction, and education, with curated featured pages and RSS feeds for discovery. Designed as a creator-first service, Nebula emphasizes long-form, educational and documentary-style content and provides subscription-based access to exclusive programming.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nebula.
Nebula didn’t post a salary, so this is our estimate from similar listings.