Junior Steuerfachkraft (d/f/m)
Taxfix(1 month ago)
About this role
As a Junior TaxOps Manager at Taxfix, you will leverage your knowledge of German income tax law to assist users in navigating their tax filings independently. Your responsibilities include managing user inquiries, explaining complex tax topics clearly, and providing feedback to enhance product and internal processes. The role requires collaboration with the product and customer success teams, ensuring a seamless user experience while working with tools like Google Workspace and CRM systems.
Required Skills
- Steuerrecht
- Kundenservice
- Kommunikation
- Problemlösung
- Teamarbeit
- Google Workspace
- CRM-Systeme
- Feedback-Analyse
- Prozessoptimierung
- Empathie
Qualifications
- solides Verständnis des deutschen Einkommensteuerrechts
- praktische Erfahrung zu Themen wie Umsatzsteuer, Betriebsausgaben und der Kleinunternehmerregelung
- fließende Kommunikation in Deutsch und Englisch
- Erfahrung im Umgang mit CRM- oder Ticketing-Systemen (idealerweise Zendesk; alternativ auch Salesforce, Freshdesk o. ä.)
About Taxfix
taxfix.comTaxfix is a digital tax filing service that simplifies the process of preparing and submitting taxes in Germany, the UK, Spain, and Italy. With a focus on quick and paperless transactions, Taxfix connects users to expert tax advisors to ensure accurate filings. The platform is designed to be accessible from anywhere, helping individuals navigate complex tax regulations effortlessly. Taxfix aims to make tax filing a straightforward experience for everyone, leveraging technology to enhance user convenience.
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