Key Account Manager 🇫🇷

The Key Account Manager at Alan is responsible for managing a portfolio of strategic accounts and flagship companies, focusing on building and maintaining strong relationships with key stakeholders to ensure customer success and satisfaction. This role involves onboarding new accounts, analyzing consumption data, identifying opportunities for upselling, and acting as the customer's voice for product development. The ideal candidate has over 6 years of experience in customer-facing roles, fluency in French and English, and a proven ability to engage with C-level executives to address customer needs and foster long-term collaboration.