Key Account Manager (Enterprise Accounts)

This role focuses on managing and growing key merchant accounts for ShopBack in Hong Kong, with particular emphasis on F&B, tech, and payments sectors. The position centers on building long-term merchant relationships, ensuring strong commercial outcomes, and aligning internal teams to meet merchant expectations. It emphasizes using data and insights to guide strategy and decision-making for merchants. The role contributes directly to ShopBack’s growth by driving merchant adoption of best practices and optimizing campaign performance.