Key Account Manager
Kaizen Gaming(27 days ago)
About this role
The Key Account Manager will manage a portfolio of high-net-worth customers in the Canadian market, building and maintaining relationships to drive loyalty, retention, and lifetime value. The role focuses on delivering personalized, rewarding experiences while promoting responsible gambling and sustainability and representing the voice of key accounts to improve the overall customer experience.
Required Skills
- Relationship Building
- Customer Service
- Account Management
- Loyalty Management
- Event Planning
- Analytical Skills
- Communication
- MS Office
- Campaign Management
- Stakeholder Management
Qualifications
- Bachelor's or Master's Degree in Marketing/Business Administration/Management or related
About Kaizen Gaming
kaizengaming.comKaizen Gaming is a technology-driven online gaming company that builds and operates sports betting and casino platforms under consumer brands like Stoiximan and Betano. It offers a full-stack, data-driven platform — covering odds and risk management, live betting, payments and player-account services — for retail customers and commercial partners across Europe and Latin America. The company emphasizes in-house engineering, product design and analytics to personalize experiences, optimize operations and support responsible gaming. Kaizen combines rapid product development with local customer support and compliance to scale regulated gaming operations.
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