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Key Lead at Glossier - ApplyBlast

Key Lead

Glossier

3 days ago

3.2 on Glassdoor

Philadelphia, Pennsylvania, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Key Lead supports the store leadership team in creating inspiring customer experiences and fostering an inclusive, equitable work environment. This role involves active participation in daily store operations, including team leadership, customer service coaching, and business performance management. The position requires a flexible schedule and a commitment to Glossier's people-first philosophy.

Responsibilities

Support store leadership team in creating inspiring customer experiences and fostering inclusive environment
Manage daily FOH and BOH operations including opening/closing duties and team coverage needs
Coach team on customer experience principles and reinforce business KPIs to drive financial impact

Skills

About Glossier

glossier.com

Headquarters

East New York, New York, United States

Company Size

51-200 employees

Founded

2014

View Profile

Glossier is a direct-to-consumer beauty company that makes skincare, makeup, and fragrance products designed around simple, skin-first routines and everyday wear. Born from the Into The Gloss editorial community, the brand emphasizes clean, minimal design, community-driven product development, and several cult-favorite staples. Glossier sells primarily online with select physical showrooms and is known for its approachable, millennial/Gen Z aesthetic and conversational marketing.