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© All Rights Reserved. ApplyBlast.com
Capita
A Knowledge Analyst at Capita creates and optimizes operational knowledge content to support human advisors and AI agents within the contact center and business process operations. The role focuses on developing AI-ready content, applying metadata and taxonomy, and using analytics to improve accuracy and reduce customer errors. This position is central to Capita's large-scale transformation to fully AI-enabled environments.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1984
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capita.
Capita didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role