Knowledge Base Manager
Gong.io
About this role
The Knowledge Base Manager at Gong leads the evolution of the company’s knowledge base to ensure it functions as a trusted source of information supporting customers and internal teams. This working-manager role sits within the Product Writing organization and focuses on aligning documentation strategy with product priorities while leveraging modern, AI-enabled processes to scale content and improve discoverability.
Skills
About Gong.io
gong.ioGong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.
Recent company news
CTechGong’s valuation slips to $4.5 billion in new secondary deal talks
Nov 17, 2025
PR NewswireGong Named to Fast Company Next Big Things in Tech List
Oct 14, 2025
LATKA - B2B SaaS Blog3 Key Strategies Behind Gong's $285M Annual Recurring Revenue
Sep 3, 2025
SiliconANGLEGong debuts AI agents to supercharge business revenue operations
Apr 16, 2025
TechCrunchGong, an AI-based language tool to help sales and customer service reps, nabs $20M
Jul 12, 2017
About Gong.io
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gong.io.
Salary
$124k – $162k
per year