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Knowledge Management Business Analyst at Citi - ApplyBlast

Knowledge Management Business Analyst

Citi

3 months ago

3.6 on Glassdoor

Jacksonville, Florida

Onsite

Full Time

Senior

0 applicants

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About this role

The How2 Knowledge Management Business Analyst serves as a strategic subject matter expert guiding enterprise knowledge management practices and platform governance. This role drives the design, continuous improvement, and integration of knowledge systems to ensure accurate and accessible information assets across the business. By partnering with technology teams and stakeholders, the analyst enhances platform capabilities and defines requirements for high-impact initiatives.

Responsibilities

Design and govern enterprise knowledge management platforms and content structures
Define scope and objectives for complex knowledge initiatives through business process analysis
Partner with technology teams to integrate knowledge functions and content standards
Document requirements and translate them into actionable platform configurations
Evaluate evolving knowledge technologies and recommend adoption strategies

Skills

Qualifications

Bachelor's DegreeMaster's Degree

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.