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© All Rights Reserved. ApplyBlast.com
PBG
PBG is seeking an experienced Knowledge Management Lead to serve as the subject matter expert for knowledge capture and documentation on a federal agency's Service Desk modernization. The role involves designing the knowledge management strategy, leading knowledge transfer workshops with technical SMEs, and directing the development of runbooks, knowledge articles, and video tutorials. This position supports the consolidation of distributed IT support into a unified Service Desk to improve first-call resolution rates.
Every business is unique, with individual goals that need individual attention. PBG is a mid-size certified public accounting firm delivering professional services with a tailored approach that is aligned with your specific needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PBG.
PBG didn’t post a salary, so this is our estimate from similar listings.