Knowledge Support Specialist
JLL(1 month ago)
About this role
The Knowledge Support Specialist at JLL maintains and updates Service Desk knowledge articles and supports onboarding of new application support. The role focuses on capturing, editing, and publishing clear, accurate knowledge content and collaborating with subject matter experts to ensure documentation aligns with business processes.
Required Skills
- Writing
- Knowledge Management
- SharePoint
- Microsoft Office
- Windows
- Communication
- Troubleshooting
- Customer Service
- KCS Methodology
- Collaboration
+1 more
Qualifications
- Bachelor’s Degree
About JLL
jll.comJLL (Jones Lang LaSalle) is a leading professional services firm specializing in commercial real estate and investment management. The company provides a comprehensive range of services to owners, tenants, and investors, addressing their property needs on a national and global scale. With a focus on innovative and intelligent solutions, JLL aims to tackle complex real estate challenges and create better futures within the industry. Their expertise spans various sectors, including advisory, leasing, property management, and capital markets.
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