Knowledge Management - Manager
M&G plc(19 days ago)
About this role
The Knowledge Manager at M&G Global Services India leads Knowledge Management for M&G Technology, ensuring alignment with central policies and governance. The role focuses on establishing and improving the KM framework, taxonomy and governance in line with ITIL to support effective service management across technical teams and business units.
Required Skills
- Knowledge Management
- ITIL
- Service Management
- Change Management
- Incident Management
- Problem Management
- Configuration Management
- Reporting
- SLA Management
- Relationship Management
+6 more
About M&G plc
mandg.comM&G plc is an international leader in savings and investments with more than five million customers
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