STR1016STCR
The Knowledge Management System Specialist serves as a subject matter expert in customer service operations, assisting agents with complex inquiries via phone and messaging. This role provides back-up support for inbound calls, manages claims processing, and acts as on-the-floor support for the customer service team. The position requires strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for STR1016STCR.
24% below the average for this role
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