Kundenberater:in in Skopje - Globaler Einzelhändler

Philip Morris International(12 days ago)

Skopje, North MacedoniaOnsiteFull TimeJunior$52,915 - $71,395 (estimated)Customer Service

About this role

A Customer Service Advisor in Skopje provides support to customers primarily via calls or the internet, addressing non-routine issues related to products or services. The role involves building positive relationships, understanding customer needs, and ensuring high-quality service as per contractual KPIs.

View Original Listing

Required Skills

Customer Service
Communication
Problem Solving
Empathy
CRM Software
MS Office
Active Listening
Product Knowledge

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →