onepilot
A remote customer service agent at Onepilot provides support to clients of clients, resolving issues via email, chat, or phone. The role involves using technology and a knowledge database to efficiently address customer inquiries.
Onepilot is a customer support outsourcing firm that combines trained human agents with AI to deliver 24/7 customer care, sales, and KYC services across all languages and channels. Their AI-augmented model aims to boost efficiency and lower support costs—advertising reductions of up to 20%. Onepilot emphasizes omnichannel, multilingual coverage and managed operations to help companies scale CX and compliance tasks while maintaining quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for onepilot.
22% below the average for this role
Remote Beauty Advisor
Citizens Property Insurance Corporation
Remote Beauty Advisor
Citizens Property Insurance Corporation
Deutschsprachige gesucht | Remote in Griechenland - Relocation nach Athen
Cross Border Talents
Customer Service Representative
Oracle
Remote Customer Care Specialist - 1099 Contractor
Inktel
German Speakers Wanted | Remote in Greece & Relocate
Cross Border Talents