Kundsupportsmedarbetare - Team Leveranskvalitet
ICA Gruppen
About this role
A Customer Support Specialist at ICA handles and follows up on customer and store complaints, ensures efficient and high-quality case handling, coordinates information between internal and external parties, and identifies patterns and improvement areas in complaint data. The role involves working in systems like ServiceNow, Excel, and internal ICA systems.
Skills
Qualifications
About ICA Gruppen
icagruppen.seVi gör varje dag lite enklare | ICAGruppen.se
Recent company news
ICA GruppenStrong finish to 2025 for ICA Gruppen
1 month ago
ICAGruppen.seICA Gruppen’s report for first four months of 2025
Jun 5, 2025
ESM MagazineICA Gruppen Grows Market Share, Reports Lower Profit
Jun 11, 2025
NHHICA to save 200 million SEK
Sep 30, 2025
ICA GruppenThe European Commission has approved ICA Gruppen's divestment of Rimi Baltic to Salling Group
May 5, 2025
About ICA Gruppen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ICA Gruppen.
Salary
$95k – $138k
per year