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© All Rights Reserved. ApplyBlast.com
Potentiam Ltd
The L1 Technical Support Analyst will serve as the first digital point of contact for customers, handling inquiries via phone, email, and Jira Service Management, classifying and prioritizing tickets, and performing basic troubleshooting across the product portfolio. The role focuses on maintaining SLA compliance, applying workarounds, and communicating known issues to customers.
Global offshoring and business consulting solutions to build offshore teams, reduce costs and accelerate growth with expert HR, recruitment & strategic support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Potentiam Ltd.