L1 Network Support Engineer with German 24x7
NTT DATA,(3 months ago)
About this role
An L1 Network Support Engineer at NTT DATA provides first-line monitoring and support for client network and IT infrastructure within a managed services environment. The role focuses on identifying, investigating, and resolving standard and low-complexity incidents to ensure service availability and adherence to SLAs, and operates within a 24x7 shift rotation.
Required Skills
- Network Monitoring
- Incident Management
- Troubleshooting
- Patch Management
- Configuration
- Client Support
- Shift Handover
- Escalation
- Automation
- Knowledge Management
+12 more
Qualifications
- Bachelor's Degree in IT/Computing
- CCNA
- Relevant Certifications
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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