L1 Support Hero
Gamtech
About this role
A French-speaking L1 Support Hero at GAM Tech provides first-line IT support, resolving common technical issues and escalating complex problems to the L2 team. The role focuses on delivering fast, friendly, and effective support to customers.
Skills
Qualifications
About Gamtech
gamtech.caGAM Tech is a Canadian managed IT and cybersecurity firm that delivers tailored technology solutions for small and mid-sized businesses. They provide managed services including proactive monitoring, helpdesk support, cloud migration and management, backup/recovery, and security services such as endpoint protection, threat detection, and vulnerability management to reduce downtime and compliance risk. GAM Tech focuses on saving clients time, strengthening security posture, and enabling scalable growth through on-demand expert support and strategic IT planning.
About Gamtech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $60k
per year