L1 Service Analyst
College of the Holy Cross
About this role
The Level 1 Service Analyst at the College of the Holy Cross is an entry-level IT support role within the Customer Experience team that serves as the primary campus-facing point for endpoint support. The position supports help desk operations and contributes to the College’s mission by maintaining reliable computing services and promoting strong customer service standards. It reports to the Customer Service Manager.
Skills
Qualifications
About College of the Holy Cross
holycross.eduHoly Cross is a private Jesuit liberal arts college in Worcester, Massachusetts that equips students to become skilled, discerning leaders who are prepared to thrive in any profession.
Recent company news
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About College of the Holy Cross
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $52k
per year