Gamtech
GAM Tech is seeking an enthusiastic L1 Support Hero to serve as the first point of contact for client IT support requests, handling troubleshooting, documentation, and escalation to L2 support. The role focuses on delivering fast, friendly, and effective technical assistance while maintaining excellent customer communication and contributing to knowledge base improvements.
GAM Tech is a Canadian managed IT and cybersecurity firm that delivers tailored technology solutions for small and mid-sized businesses. They provide managed services including proactive monitoring, helpdesk support, cloud migration and management, backup/recovery, and security services such as endpoint protection, threat detection, and vulnerability management to reduce downtime and compliance risk. GAM Tech focuses on saving clients time, strengthening security posture, and enabling scalable growth through on-demand expert support and strategic IT planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gamtech.
9% below the average for this role