Latro
This role involves providing first-line technical support for the MoMo mobile money platform, handling customer and agent inquiries, and verifying transaction statuses. The engineer will troubleshoot issues, manage escalations, and ensure accurate documentation within the ticketing system. The position requires a strong understanding of mobile money concepts and technical skills in SQL, Linux, and scripting.
Headquarters
Lancaster, Pennsylvania, United States
Company Size
51-200 employees
Founded
2013
LATRO provides revenue protection and operational solutions for telecom and fintech companies, specializing in fraud management, revenue assurance, and BSS/OSS. They deliver software and services designed to secure billing and collections, detect and prevent revenue leakage, and optimize back-office operations. LATRO works with operators and fintech firms to improve accuracy, reduce fraud-related losses, and streamline revenue-related processes for more predictable, sustainable income.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Latro.
Latro didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role