L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The L1 Technical Support Engineer for Switching at HPE Aruba serves as the initial contact for technical support concerning enterprise switching solutions. This hybrid role involves troubleshooting and case management for network issues, focusing on improving customer satisfaction and maintaining service level agreements.
Required Skills
- Technical Support
- Troubleshooting
- Customer Communication
- Networking Fundamentals
Qualifications
- Bachelor’s Degree in Computer Science
- IT Certification
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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