L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The L1 Technical Support Engineer for Switching at Hewlett Packard Enterprise (HPE) serves as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role focuses on initial troubleshooting, issue isolation, and case triage to ensure accurate problem identification and smooth escalation to L2/L3 teams.
Required Skills
- Technical Support
- Troubleshooting
- Customer Communication
- Network Operations
Qualifications
- Bachelor’s Degree in Computer Science
- IT
- Networking or Related Field
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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