L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
An L1 Technical Support Engineer (Switching) at HPE Aruba is an entry-level engineering role focused on the first line of support for Aruba enterprise switching solutions. The position serves as the initial contact for customers, managing case intake, triage, and escalation while supporting Aruba AOS-CX and AOS-S platforms. This hybrid role includes contributing to knowledge base content and adherence to HPE support processes.
Required Skills
- Networking Fundamentals
- Switching
- VLANs
- STP
- Routing
- PoE
- CLI
- Linux
- Windows
- SSH
+4 more
Qualifications
- Bachelor's Degree in Computer Science
- ACSA
- ACSP
- CCNA
- Network+
- ITIL Foundation
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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