L1 Technical Support Specialist (Ukraine Private Entrepreneur)
Brightfin
About this role
A L1 Technical Support Engineer provides technical support to clients, resolves technical issues, and ensures customer satisfaction. The role involves managing incidents, diagnosing problems, and collaborating with teams to improve processes.
Skills
Qualifications
About Brightfin
brightfin.comBrightfin delivers technology expense management and digital workplace solutions with a scalable, automated platform built natively on ServiceNow to track IT expenses across mobile, fixed and cloud services. It centralizes expense and usage data to give IT and finance teams better visibility, control, and governance over telecom and cloud spend while automating workflows. Enterprises use Brightfin to simplify cost optimization, reporting, and digital workplace operations through tight ServiceNow integration.
About Brightfin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$139k – $197k
per year