L2 Application Support

Two95 International Inc.(1 year ago)

HybridFull TimeMedior$86,033 - $114,635 (estimated)Technical Support

About this role

A mid-level Technical Support Engineer (L2/L3) for a software platform who acts as a technical point of contact for customers and internal teams. The role operates within an international support organization and contributes to maintaining platform stability and improving support operations.

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Required Skills

Customer Support
Troubleshooting
Linux/UNIX
MongoDB
JSON
XML
REST API
Git
Bash
JavaScript

+7 more

Qualifications

Bachelor's Degree
ITIL Certification

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.