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© All Rights Reserved. ApplyBlast.com
Sourcefit
The L2 Helpdesk Support role serves as a key escalation point for technical assistance, resolving moderate to complex IT issues for customers and staff via on-site, phone, or email channels. This position involves diagnosing technical problems, managing service desk requests, and implementing best practices to ensure efficient service delivery. The role requires flexibility with shifts, including nights and weekends, to support 24/7 business coverage.
Headquarters
Ugong Norte, Metro Manila, Philippines
Build dedicated offshore teams in the Philippines, South Africa, Dominican Republic, and more. 2,000+ staff, 220+ clients, since 2009. Get a free staffing consultation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sourcefit.
Sourcefit didn’t post a salary, so this is our estimate from similar listings.