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L2/L3 Engineer at Dijital Team - ApplyBlast

L2/L3 Engineer

Dijital Team

1 year ago

Sri Lanka

Hybrid

Full Time

Medior

0 applicants

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About this role

The L2/L3 Engineer provides advanced technical support to ensure the stability, performance, and reliability of IT systems for clients. The role involves serving as an escalation point for lower-level support teams, managing small to medium deployments, and handling complex technical incidents remotely. The engineer will work closely with cross-functional teams and external vendors to implement innovative solutions and maintain strong customer relationships. Additionally, the position includes contributing to documentation, reference materials, and continuous service improvement initiatives.

Skills

Qualifications

MS-500MS-700MS-900MS-102MD-102

About Dijital Team

dijitalteam.lk

Headquarters

Brisbane, Queensland, Australia

Company Size

51-200 employees

Founded

2023

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Dijital Team is a Sri Lanka–based IT company recognized as a Great Place to Work, focused on building high-performing remote teams of technology professionals. The company partners with businesses — from established technology brands to start-ups — to help them perform better, and prides itself on offering competitive remuneration, flexible remote work, and strong career development opportunities. Dijital Team positions itself as a globally recognized 'A-Team' for IT services, emphasizing a people-first culture and continuous learning for its team members.