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L3 Application and Production Support Specialist at TD Bank - ApplyBlast

L3 Application and Production Support Specialist

TD Bank

2 months ago

Toronto, Ontario, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

The role provides hands‑on L3 application and production support for enterprise Salesforce platforms, primarily Salesforce Marketing Cloud, ensuring stability, availability, and day‑to‑day operations in a high‑volume, SLA‑driven environment. Responsibilities include incident, problem, change, and release management, monitoring, and maintaining operational documentation while collaborating with cross‑functional teams.

Responsibilities

Monitor production applications and resolve incidents
Administer and support Salesforce Marketing Cloud platform
Perform root cause analysis and manage changes and releases

Skills

Qualifications

Undergraduate degreeTechnical CertificateSalesforce Marketing Cloud Administrator certification

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).