Lab Assist: Help Desk

The Help Desk Lab Assistant provides first-level technical support to students, faculty, and staff by troubleshooting computer issues and resolving problems using a ticketing system. This part-time role serves as the primary point of contact for campus Learning Management System inquiries and may involve data entry, inventory management, and clerical duties. The position requires strong problem-solving skills, proficiency in Microsoft Office, and the ability to manage a high volume of requests in a fast-paced environment.