Large/Major Customer Success Manager
Eaglepointsoftware
About this role
The Large/Major Customer Success Manager at Eagle Point Software Corporation focuses on building strategic relationships with large and major customers, understanding their organizational goals, and helping them maximize the value of their software subscriptions. The role involves engagement, advocacy, and ensuring customer satisfaction through ongoing support and success planning.
Skills
About Eaglepointsoftware
eaglepoint.comEagle Point Software builds Pinnacle Series and Pinnacle Lite, e-learning employee training systems for architecture, engineering, construction, manufacturing, and multidisciplinary organizations. Their platforms deliver industry-focused courses, assessments, and administrative tools to standardize onboarding, upskill staff, and track training progress and compliance. Content is tailored to technical workflows and software commonly used by AEC and manufacturing teams to improve productivity and consistency. Pinnacle Series and Pinnacle Lite offer scalable options for both enterprise and smaller-team training needs.
About Eaglepointsoftware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$87k – $116k
per year